Terms of Service
Effective: October 18, 2026
1. Acceptance of Terms
By downloading, installing, or using the Reezi mobile application and any associated websites or services (“App”), you agree to be bound by these Terms of Service (“Terms”) and our Privacy Policy, which is incorporated herein by reference. Reezi is operated by Anchor Solutions LLC (“we,” “us,” or “our”), a Pennsylvania limited liability company. If you do not agree to these Terms or the Privacy Policy, do not use the App.
2. Eligibility
You must be at least 13 years of age to use Reezi. By using the App, you represent and warrant that you meet this age requirement. If you are under 18, you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf.
Reezi may require additional verification of parental consent in jurisdictions where required by law.
3. Account Registration
To use certain features of the App, you must create an account by providing a valid email address and password. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account.
You may only maintain one active account. We reserve the right to suspend or terminate accounts that violate these Terms.
4. Electronic Communications Consent
By creating an account on Reezi, you consent to receive electronic communications from us, including emails, in-app notifications, and push notifications (if enabled). You agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing. You may opt out of non-essential marketing communications at any time. Transactional communications (such as security alerts, password resets, and service notices) cannot be opted out of while you maintain an active account. Emails about events can be turned off at any time, as described in our Privacy Policy.
5. User Content
Reezi allows you to post recipes, photos, comments, and other content (“User Content”). You retain ownership of your User Content. By posting User Content on Reezi, you grant us a non-exclusive, worldwide, royalty-free, transferable, sublicensable license to use, display, reproduce, distribute, modify, and create derivative works of your User Content for the purpose of operating, improving, and promoting the App and its services, including in marketing materials, App Store listings, social media, and on the Reezi website.
You represent and warrant that you own or have the necessary rights to post your User Content and that it does not violate any third party’s intellectual property rights, privacy rights, or any applicable law.
You may remove your User Content from the App at any time. Upon removal or account deletion, we will make commercially reasonable efforts to cease displaying your User Content, but you acknowledge that cached or archived copies may persist as described in Section 9 of our Privacy Policy.
Where permitted by law, you waive any moral rights you may have in your User Content with respect to Reezi’s exercise of the rights granted in this Section 5.
6. Recipe Content, Food Safety, and Nutritional Disclaimers
6.1 User Responsibility for Recipe Content
Users who post recipes are solely responsible for the accuracy and completeness of their recipe content, including but not limited to ingredient lists, quantities, preparation instructions, allergen information, and any associated warnings.
Other users who prepare or consume recipes found on Reezi do so entirely at their own risk. Reezi does not verify, test, or validate any user-submitted recipes. You should independently verify ingredient safety, particularly regarding food allergies, dietary restrictions, and food preparation safety practices.
6.2 No Medical or Nutritional Advice
Reezi is not a medical, nutritional, dietary, or health advisory service. AI-generated content, including calorie counts, macro estimates, and other nutritional information, is provided for general informational purposes only and may contain errors or inaccuracies.
You should not rely on any information provided by the App (whether AI-generated or user-submitted) as a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider or registered dietitian before making dietary decisions, particularly if you have food allergies, intolerances, or medical conditions affected by diet.
6.3 Food Safety and Nutritional Disclaimer
REEZI IS NOT RESPONSIBLE FOR ANY ADVERSE REACTIONS, INJURIES, ILLNESS, ALLERGIC REACTIONS, DEATH, OR OTHER HEALTH CONSEQUENCES RESULTING FROM THE PREPARATION OR CONSUMPTION OF RECIPES POSTED ON THE APP. WE MAKE NO WARRANTIES REGARDING THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY NUTRITIONAL INFORMATION OR RECIPE CONTENT PROVIDED THROUGH THE APP, WHETHER AI-GENERATED OR USER-SUBMITTED.
7. Prohibited Conduct
You agree not to:
- Post content that is illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable
- Impersonate any person or entity, or falsely represent your affiliation with any person or entity
- Use the App to spam, solicit, or advertise without our prior written consent
- Attempt to gain unauthorized access to any part of the App, other accounts, or any systems or networks connected to the App
- Use automated means (bots, scrapers, crawlers) to access or collect data from the App
- Interfere with or disrupt the App or servers or networks connected to the App
- Post content that infringes any patent, trademark, trade secret, copyright, or other proprietary rights of any party
- Harass, bully, or intimidate other users
- Post intentionally misleading recipe content, including false ingredient lists or omitted allergen information
- Create or use multiple accounts to evade bans, suspensions, or usage limits
- Bypass or attempt to bypass rate limits, usage caps, or technical restrictions
- Reverse engineer, decompile, or attempt to extract source code, AI prompts, or algorithms from the App
- Use AI features to generate content that is illegal, harmful, or violates these Terms
- Dox other users (share their personal information without consent)
- Share, sell, transfer, or rent access to your account
- Engage in coordinated inauthentic behavior, including fake accounts, engagement manipulation, or follower buying
8. Content Visibility, Privacy Controls, and Events
Reezi offers visibility settings for your recipes (public, followers-only, and personal). While we take reasonable measures to enforce these settings, no system is perfectly secure. We do not guarantee that content marked as followers-only or personal will never be accessible to unintended parties.
You may block other users. Blocked users will not be able to view your content or interact with you within the App, and you will not see theirs.
8.1 Events
Reezi provides tools to plan events and invite people to them. Hosts are responsible for their events, including the information they post, who they invite, the place, and the food and drink served. We do not organize, attend, supervise, or check any event, and we are not responsible for what happens at it.
Everyone who takes part in an event, including guests who answer an invitation on our website without an account, must follow these Terms and our Community Guidelines in event chat, updates, and dish sign-ups. Share an event’s invite link only with people the host would want to invite, and add a guest’s name to your answer only with their permission.
You can report an event chat message that breaks these Terms from the message’s menu. Hosts can also delete messages in their event’s chat. You can report an event photo from its menu. Hosts can also delete photos in their event.
9. AI-Powered Features
Reezi uses artificial intelligence to provide features such as nutritional estimation and recipe digitization. When you use AI-powered features, the content you submit (such as recipe text or photos) may be sent to third-party AI service providers for processing. This data is used solely to provide the requested feature and is handled in accordance with our Privacy Policy.
AI features include creating and improving recipes, scanning recipe and shopping list photos, importing recipes from websites and social media posts, recreating a dish from a photo, inspiration and potluck ideas, ingredient swaps, and price and nutrition estimates. You must agree to AI data processing before your first use, and you can withdraw that agreement in Settings, Privacy. Recipes you import stay personal (only you can see them), and you are responsible for having the right to use what you import.
AI-generated outputs are subject to the disclaimers in Section 6 of these Terms. You are responsible for reviewing and verifying any AI-generated content before relying on it.
10. Intellectual Property
The App, including its design, features, code, and branding (excluding User Content), is owned by Anchor Solutions LLC and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works based on the App without our prior written consent.
11. Copyright Infringement and DMCA Notices
11.1 Takedown Notices
We respect the intellectual property rights of others and comply with the Digital Millennium Copyright Act (DMCA). If you believe that content on Reezi infringes your copyright, you may submit a takedown notice to our designated agent with the following information:
- A description of the copyrighted work you claim has been infringed
- A description of where the allegedly infringing material is located within the App (sufficient for us to locate it)
- Your contact information (name, address, phone number, and email address)
- A statement that you have a good faith belief that the use of the material is not authorized by the copyright owner, its agent, or the law
- A statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf
- Your physical or electronic signature
11.2 Counter-Notices
If you believe your content was wrongly removed in response to a DMCA takedown notice, you may submit a counter-notice to our designated agent with the following information:
- Identification of the material that was removed and its location within the App before removal
- A statement, under penalty of perjury, that you have a good faith belief the material was removed or disabled as a result of mistake or misidentification
- Your name, address, and phone number
- A statement that you consent to the jurisdiction of the United States District Court for the Eastern District of Pennsylvania, and that you will accept service of process from the party who submitted the original takedown notice
- A statement that you consent to be served with notice of process by the person who provided the original takedown notice, or by an agent of that person
- Your physical or electronic signature
Upon receipt of a valid counter-notice, we will provide the original complainant with a copy and inform them that the removed content may be restored in 10 to 14 business days, unless the complainant notifies us that they have filed a court action seeking to restrain the allegedly infringing activity.
11.3 Designated Agent and Repeat Infringers
Our designated agent for receiving DMCA notices is registered with the U.S. Copyright Office. You may contact our designated agent at:
Anchor Solutions LLC
Attn: Copyright Agent
706 Platinum Dr
Phoenixville, PA 19460
Phone: 657-818-7491
Email: support@getreezi.com
Reezi will terminate the accounts of users who receive three (3) uncontested DMCA takedown notices within any rolling 12-month period. A takedown notice is considered “uncontested” if the user does not file a valid counter-notification within 14 days of being notified of the takedown.
12. Paid Features and Subscriptions
Reezi offers premium features, subscriptions, and one-time in-app purchases (“Paid Features”), including but not limited to Pro subscriptions and AI Packs. The following terms apply to all Paid Features:
- Pricing and terms for Paid Features are disclosed before any purchase
- Purchases are processed through Apple’s App Store or Google Play and are subject to the applicable platform’s terms and refund policies
- One-time purchases (such as AI Packs) are non-refundable once consumed and do not expire
- We reserve the right to change pricing for Paid Features, the number of monthly AI credits, and how many credits a feature uses, with at least 30 days’ notice by email or in the App. For an active subscription, a reduction takes effect at your next renewal
- An AI Pack is a one-time purchase of 50 AI credits with no expiration. Pack credits are used after your monthly AI credits
- AI credits are how AI features are measured. Free accounts include 50 AI credits each calendar month, and Pro subscriptions include 300 AI credits each calendar month. Monthly credits reset on the 1st (UTC), and unused monthly credits do not carry over. Most features use 1 credit; some use up to 3, for example photo scans, recreating a dish and adjusting a recipe with AI use 2, social imports use 3, and creating a recipe with several photos uses 2 to 3. All AI use is also subject to the rate limits that protect the service
- Free AI credits you earn by inviting friends are a promotional reward, not a purchase, and have no cash value
12.1 Auto-Renewing Subscriptions
Reezi offers auto-renewing subscriptions (such as Pro Monthly and Pro Annual). By purchasing an auto-renewing subscription, you agree to the following:
- Payment will be charged to your Apple ID or Google Play account at confirmation of purchase
- The subscription automatically renews for the same period at the same price unless auto-renewal is turned off at least 24 hours before the end of the current period
- Your account will be charged for renewal within 24 hours prior to the end of the current period
- You can manage and cancel your subscription by going to your account settings on the App Store or Google Play after purchase
- Cancellation takes effect at the end of the current billing period; you will retain access to Pro features until that date
- No refund is provided for the unused portion of any subscription period, except where required by applicable law
Free features of the App are subject to usage limits. Current limits are disclosed within the App and may be adjusted from time to time, with reasonable advance notice for material reductions affecting active users. All use of the App, free and paid, is also subject to Section 7 (Prohibited Conduct), which prohibits bypassing rate limits, usage caps, or technical restrictions and using multiple accounts to evade usage limits.
13. Termination
We may suspend or terminate your account at any time, with or without cause, and with or without notice. You may delete your account at any time through the App’s settings. Deleting your account does not cancel a subscription; cancel it in your App Store account settings.
Upon termination, your right to use the App ceases immediately. Deletion of your account and associated data will be handled in accordance with our Privacy Policy, including the timeline described therein.
Cached or archived copies of your User Content may persist as described in Section 9 of our Privacy Policy.
14. Disclaimers
In addition to the specific disclaimers set forth in Section 6 regarding recipe content, food safety, and nutritional information:
THE APP IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.
WE DO NOT ENDORSE, VERIFY, OR GUARANTEE THE SAFETY, ACCURACY, OR QUALITY OF ANY USER-SUBMITTED CONTENT, INCLUDING RECIPES, PHOTOS, COMMENTS, INGREDIENT LISTS, ALLERGEN INFORMATION, OR PREPARATION INSTRUCTIONS.
15. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ANCHOR SOLUTIONS LLC AND ITS OFFICERS, MEMBERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE APP, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, INCLUDING BUT NOT LIMITED TO DAMAGES ARISING FROM RELIANCE ON NUTRITIONAL INFORMATION, RECIPE CONTENT, AI-GENERATED DATA, OR ANY OTHER USER-SUBMITTED OR APP-GENERATED CONTENT.
OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR THE APP SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US, IF ANY, IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00).
16. Indemnification
You agree to indemnify, defend, and hold harmless Anchor Solutions LLC and its officers, members, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the App; (b) your User Content, including any claims that your content infringes a third party’s rights; (c) your violation of these Terms; or (d) any third party’s reliance on recipe content, nutritional information, or other content you posted on the App.
17. Dispute Resolution and Arbitration
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY TRIAL.
17.1 Informal Resolution
Before initiating any formal dispute resolution proceeding, you agree to first contact us at support@getreezi.com and attempt to resolve the dispute informally for at least thirty (30) days.
17.2 Binding Arbitration
If we are unable to resolve a dispute informally, any dispute, claim, or controversy arising out of or relating to these Terms or your use of the App shall be resolved by binding arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules. Arbitration shall take place in Chester County, Pennsylvania, or at another mutually agreed location, or by phone or video conference if mutually agreed. The arbitrator’s decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
17.3 Arbitration Fees
If you initiate arbitration, your share of the arbitration filing fee shall not exceed the filing fee you would pay to initiate a claim in small claims court in your jurisdiction. Anchor Solutions LLC will pay the remainder of the AAA filing fees and all arbitration administration fees. Each party shall bear its own attorneys’ fees unless the arbitrator determines that a claim was frivolous, in which case the arbitrator may award reasonable attorneys’ fees to the prevailing party.
17.4 Class Action Waiver
YOU AND ANCHOR SOLUTIONS LLC AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CLASS OR REPRESENTATIVE PROCEEDING.
17.5 Exceptions
Notwithstanding the above: (a) either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement of intellectual property rights; (b) either party may bring an individual action in small claims court for claims within that court’s jurisdictional limits; and (c) claims arising under consumer protection statutes that prohibit pre-dispute arbitration agreements are excluded to the extent required by applicable law.
17.6 Opt-Out
You may opt out of this arbitration provision by sending written notice to support@getreezi.com within thirty (30) days of first accepting these Terms. Your notice must include your name, email address associated with your Reezi account, and a clear statement that you wish to opt out of arbitration. If you opt out, disputes will be resolved in the state or federal courts located in Chester County, Pennsylvania, or in your county or state of residence, at your election.
18. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without regard to its conflict of law provisions.
19. Force Majeure
We shall not be liable for any failure or delay in performing our obligations under these Terms where such failure or delay results from circumstances beyond our reasonable control, including but not limited to natural disasters, acts of government, internet or infrastructure failures, power outages, pandemics, cyberattacks, or third-party service provider outages.
20. General Provisions
20.1 Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Anchor Solutions LLC regarding your use of the App and supersede all prior agreements, understandings, and communications, whether written or oral.
20.2 Severability
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be enforced to the maximum extent permissible, and the remaining provisions shall continue in full force and effect.
20.3 Waiver
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by Anchor Solutions LLC.
20.4 Assignment
You may not assign or transfer these Terms or your rights under these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction, including in connection with a merger, acquisition, sale of assets, or by operation of law. Any purported assignment in violation of this section is void.
20.5 Survival
The following sections shall survive any termination or expiration of these Terms or your account: Electronic Communications Consent for termination-related notices (Section 4), User Content (Section 5), Recipe Content, Food Safety, and Nutritional Disclaimers (Section 6), Intellectual Property (Section 10), Copyright Infringement (Section 11), Paid Features and Subscriptions with respect to outstanding payment and refund matters (Section 12), Disclaimers (Section 14), Limitation of Liability (Section 15), Indemnification (Section 16), Dispute Resolution and Arbitration (Section 17), Governing Law (Section 18), and General Provisions (Section 20).
20.6 Notices
We may provide notices to you via email to the address associated with your account, through in-app notifications, or by posting on the App. You may provide notices to us by email at support@getreezi.com. Notices are deemed received when sent by email (upon transmission), when posted in-app (upon posting), or when sent by mail (three business days after mailing).
If you have deleted your account, we may not be able to provide notices to you, and you waive any claim arising from non-receipt of such notices.
21. Changes to These Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms within the App, updating the effective date, and, for material changes, by sending notice via email or in-app notification at least seven (7) days before the changes take effect. Your continued use of the App after changes take effect constitutes acceptance of the revised Terms. If you do not agree with the revised Terms, you must stop using the App and delete your account.
We may make immediate changes without advance notice where required by law, to address security or legal issues, or to correct errors.
22. Contact Us
If you have questions about these Terms, please contact us at:
Anchor Solutions LLC
706 Platinum Dr
Phoenixville, PA 19460
Email: support@getreezi.com
